Managing Change

Master systematic change management using an iterative, four-phase framework. Learn practical steps, continuous improvement cycles, and real-world tools to drive effective, sustainable organisational change.

Change is constant in human services, yet often challenging to manage. This online module provides a clear, practical framework for understanding and leading change. Participants learn how to plan, implement and evaluate change systematically, using evidence-informed strategies to reduce resistance and build confidence across organisations and teams.

Welcome

from

Raymond Watson
OTC Director

Please watch the following video below to learn more about your course.
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What to Expect

WHO IS THIS FOR?

Designed for professionals working in human services, this module builds confidence and competence in leading and responding to change in complex environments.

Ideal for managers, team leaders, frontline practitioners, and those undertaking CPD, the course equips participants with practical tools to move from uncertainty to structured action.

KEY CONTENT

This online module provides a clear, structured framework for understanding and managing change in a systematic and practical way. Rather than viewing change as reactive or chaotic, participants will learn how it can be studied, planned, and implemented using defined stages and evidence-informed strategies.


The course introduces a four-phase approach to change management - click on each tab below to see more:
COURSE CONTENT
  •  Content by subject matter experts
  • Case studies
  • Key links
  • Self-learning activities
  • Final Multiple Choice Questions (MCQ) assessment
  • Certificate of completion

Units

MCQ

Certificate

CPD Credits
Lesson series

Managing Change

Master systematic change management using an iterative, four-phase framework. Learn practical steps, continuous improvement cycles, and real-world tools to drive effective, sustainable organisational change.
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Frequently Asked Questions

What is the time commitment?

20 hours 

Can I see everything on a mobile or tablet?

Yes, you can use a mobile, tablet or desktop computer to complete the course.

What if I have a problem?

Don't be stuck, you can contact us by email:
elearning@opentrainingcollege.com

How many CPD credits can I receive for completing these modules?

The online modules have stated CPD credits. CPD hours are calculated based on estimated learner engagement, including content review, reflection, and completion of associated learning activities. CPD recognition is subject to acceptance by the learner’s relevant professional or regulatory body. Learners should retain evidence of completion for CPD audit purposes.
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